Secure Trade Platform

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PayPledge Workflow Guide ​

This comprehensive guide provides step-by-step workflows and user journeys for the SecureTrade Platform's PayPledge transactions. The workflows are organized into phases to help users understand the complete end-to-end process.

Workflow Overview ​

The PayPledge workflow consists of five main phases:

Workflow Phases ​

Phase 1: Setup & Onboarding ​

Foundation Phase

  • Admin wallet creation and funding
  • User onboarding (Buyer, Seller, Resolver, Underwriter)
  • Account setup and authentication
  • Initial balance verification

Phase 2: Credit Management ​

Credit Line Establishment

  • Credit request submission
  • Underwriter review and approval
  • Credit line activation
  • Collateral requirements setup

Phase 3: PayPledge Creation ​

Transaction Initiation

  • PayPledge request creation
  • Terms and conditions definition
  • Buyer review and acceptance
  • PayPledge activation

Phase 4: Transaction Execution ​

Performance & Fulfillment

  • Condition fulfillment initiation
  • Performance tracking
  • Evidence submission
  • Progress monitoring

Phase 5: Settlement & Resolution ​

Completion & Dispute Handling

  • Discharge initiation
  • Settlement processing
  • Dispute resolution (if needed)
  • Final token withdrawal

Complete Workflow Scenarios ​

Base Scenario ​

Smooth PayPledge Flow (No Disputes)

  • Standard transaction from start to finish
  • No resolver intervention required
  • Direct buyer-seller interaction
  • Automated settlement process

Flow with Resolver ​

PayPledge Flow with Dispute Resolution

  • Includes refutation handling
  • Resolver intervention for disputes
  • Evidence-based resolution process
  • Binding decision making

Visual Documentation ​

Complete Workflow Videos ​

Comprehensive Loom video demonstrations covering:

  • Role-based onboarding for all user types
  • Process walkthroughs for each workflow phase
  • Interactive demonstrations with real user interactions
  • Dispute resolution scenarios and resolver workflows

Screenshots & Process Flows ​

Each workflow includes:

  • Step-by-step screenshots showing actual user interface
  • Action descriptions for each user interaction
  • System responses showing expected outcomes
  • Visual confirmation of process completion
  • Mermaid diagrams illustrating process flows

Quick Reference ​

Key Workflow States ​

  • Draft → Initiated → Contingent → Effective → Discharging → Discharged

User Roles & Responsibilities ​

  • Buyer: Initiates PayPledge, deposits collateral, monitors fulfillment
  • Seller: Creates requests, fulfills conditions, manages performance
  • Resolver: Mediates disputes, makes binding decisions
  • Underwriter: Approves credit lines, manages risk

Critical Decision Points ​

  • Credit Approval: Underwriter reviews and approves credit requests
  • PayPledge Acceptance: Buyer reviews and accepts seller terms
  • Condition Fulfillment: Seller provides evidence of performance
  • Discharge: Buyer initiates final settlement
  • Dispute Resolution: Resolver mediates when conflicts arise

Getting Started ​

  1. New Users: Start with Phase 1: Setup & Onboarding
  2. Existing Users: Jump to Phase 3: PayPledge Creation
  3. Dispute Scenarios: Review Flow with Resolver
  4. Video Learning: Watch Complete Workflow Videos

Workflow Benefits ​

  • Clear Process Flow: Easy-to-follow step-by-step instructions
  • Phase-based Learning: Logical progression through complex workflows
  • Visual Guidance: Screenshots and diagrams for each major step
  • User Confidence: Clear expectations for each action
  • Error Prevention: Detailed descriptions prevent common mistakes
  • Training Support: Comprehensive guides for new users
  • Flexible Navigation: Jump to specific phases based on user needs